SHIPPING
Order Processing Times:
All orders are processed within 3-5 business days of purchase date. Orders are typically shipped within 5-7 Business days after processing.
Processing & Shipping times may vary during sales.
Business days are MON- FRI
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.
Please allow 24 hours for tracking information to update.
Shipping Costs:
Standard | $10.00 • 3-5 Business Days
Free Shipping for orders over $550
Express | $20.00 • 1-2 Business Days
We know how important it is to have the perfect hair for vacations, birthdays, or a special occasion so It is recommended to order at least 3 weeks in advance.
Limelight Glo is not responsible for any damaged, lost or stolen packages.
REFUNDS + RETURNS
All Transactions and purchases are final. We offer no returns and/or exchanges unless it can be clearly shown that the product shipped is defected.
we DO NOT issue refunds unless a Customer has requested to cancel an order within 48 hours of the purchase date (within the processing time frame) Otherwise, All sales are final.
If you have received the wrong product, missing any products or have concerns please contact our customer service help@limelightglo.com within 48 hours after receiving and properly inspecting the merchandise.Â
Please do not comb, brush, wash or alter the product in any way. Original ties must remain intact.
Once an order has been placed and processed, we WILL NOT cancel or modify. Please ensure you double-check your order before proceeding to checkout.
